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    Is empathy a predictor of creativity?

    Empathy and innovation: they seem like an odd pairing: the first sounds squishy and touchy-feely, while the second seems cool and hip and sleek. But the two concepts have a lot to do with each other. If you’re in the business of designing products for other people to use (and no matter how [...]

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    3 emotional intelligence tips every team needs to know

    The term “emotional intelligence,” popularized by Daniel Goleman in his 1996 book of the same name, has come into common use in organizational life. It is a good thing that emotions are being more widely recognized as part of human experience—even at work. But, as often happens with popular[...]

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